The best laid plans… Actually, what was that quote? All I knew was "the best laid plans of mice and men" and that it meant that everything went all wonky. Gone to Google it…
"The best-laid plans of mice and men often go awry."
Well, that didn't help much.
No matter how carefully a project is planned, something may still go wrong with it. The saying is adapted from a line in "To a Mouse," by Robert Burns: "The best laid schemes o' mice an' men / Gang aft a-gley." [
Bartleby]
That made a little more sense, but I knew it was from a Steinbeck
novel (one I hadn't yet read). Back to the Googling, and after a bit I found more about the quote, the reference, the role it played in the novel, Lennie and George's lives, and the poem.
I meant to write about car repairs but the best laid plans… I spent a half hour Googling instead. The writing went the way of the rest of my Wednesday plans. Horribly awry. Or a-gley, as the case may be.
For a good year or so, my fog lights turned themselves on. After a bit, they turned themselves off and stayed off. Given the whole metro-city-chick I pretended to be, I didn't drive much, especially in the fog, so I didn't much notice.
One night, a spooky All Hallow's Eve on a mountain outside of Frederick, I drove through fog to visit friends who lived on a Civil War battlefield, in a house used as a field hospital. Could have used the lights then. And maybe some silver bullets. A string of garlic. A crucifix. What repels ghosts other than the tiny, plump lady in
Poltergeist screaming "Go into the light, Carol Anne"?
Anyway, by November, I knew that the fog lights didn't work. If the lights turned themselves on, why not off? I thought I had a short. Testing the lights from time to time, I realized that they were, in fact broken. Something I'd have to take care of. Soon. Of course, ten months later, they still didn't work and I realized that I had three weeks to fix them before my state, er, district inspection.
A week ago, I dropped off my car at my local shop for an oil change, tire rotation and fixing the lights. Two days and $350 later, I walked out with an appointment to visit the dealership. My fog lights still didn't work.
"It's the headlamp switch," said the man on the phone, the man from the shop.
"Okay…" I replied. "Can you replace that?"
"We'd have to get the part from the dealership." Okay. "It would be easier if you'd take it to the dealership."
"I hate the dealership."
"We'd have to drive over there, pay cash for the part and install it." Okay. "It would be easier if you'd take it to the dealership."
"I hate the dealership."
Silence.
For a really. Long. Time.
"It would be easier if you'd take it to the dealership." Fine. I give up. I'll take it to the dealership. "We did find [fill in an expensive blank]"
Given that I had already given up, I gave in and authorized all sorts of repairs. I no longer made car payments. I supposed I could cover the charges and if things needed fixing, they ought to be fixed.
When I hung up, I found the number for the dealership, took a deep breath and called. I was routed through the switchboard twice and had to leave a message. A few hours later, a man returned my call.
"Hi. I need to make an appointment for my Jeep Wrangler. I need to have the headlight switch replaced and I need to have a new key cut."
"Is it a gray key or a black key?"
"A gray one," I replied, thinking "can't we talk about the headlight switch?"
"The gray keys are programmable. The key runs around $60 and programming 47…" I know. And wait - $107, plus tax for a new car key?! On top of the $350 I've already paid? Fudge. "And the lights won't turn on?"
"The fog lights won't. I thought it was a short but I've taken it in and it's the switch. I need to have the switch replaced."
After a bit, after the guy on the phone looked me up in his system and gave me a really hard time because I hadn't been into the dealership for four years, I made an appointment. One week later, Wednesday morning.
"We start taking cars at 7. You can drop the car off any time."
And so I did. By 7:30 Wednesday morning, I had dragged myself from bed, showered, checked my email and found bus directions from the dealership to the office. By 7:30 Wednesday morning, I made it to the dealership. I waited in line and turned over my keys.
"The gray keys are programmable. The key runs around $60 and programming 47…" I know. I know. I know. I know. "And the lights won't turn on?"
"It's the switch. I've had someone look at it. It's the switch. I need to have the headlight switched replaced."
The man looked at me with doubt in his beady, car salesman moved to the service department eyes.
"We'll take a look at it. If it is the switch," and I swear he scoffed at that "we'll just replace it. I don't know how much that will cost." Fuck. No more "fudge" for me; I knew I was screwed. "And we're a little backed up. I'm not sure that we'll get the car done today."
Fuck. Fuck. Fuck.
"I'm driving to Ohio tomorrow. I need the car."
"Oh, we'll definitely get it done by Thursday."
Not done Wednesday but done by Thursday? Huh. Crossing my fingers and cursing my luck, I headed out the door with a wave and a grimace/grin. (He'd given me directions to the bus stop and instructions to take a bus/metro combination that would add 20 minutes to the route I'd found on the
Metro website.)
Work kept me busy and I barely noticed the passing of time, working through lunch, staying late. Eventually, I left. I walked to the metro and headed home. When I left the dank, dark underworld of the Metro, I found that I had a message. From the dealership.
"Please call us immediately." Another message at home and one at work. I returned the call and left a message. A few minutes later, I tried again. And again. And again. I think I called 20 or 30 times, give or take a few. I didn't get through and I didn't hear back.
I couldn't do laundry before my trip. No car to get to the Laundromat and my quarters were in the car. No happy hour with friends, postponed for plans to do laundry. No packing, due to the lack of clean clothes. Nothing.
I walked home and thought about crying. I didn't know if I'd have my car for the trip. I didn't know if I'd have the money for repairs and I was sure that they'd say that they found a million things. (That happens every time I go to the dealership.) Eventually, I threw somewhat less dirty clothes in a bag. My camera. Some toiletries and a book. I got online. Googled "Of Mice and Men" and sat down to write, to vent, to keep from crying. The best laid plans…
The dealership called around 6:45 this morning. Calling my mobile and then my home number.
"You need a new headlamp switch," the man told me.
"I know. That's what I said. That's why I brought it in," I replied.
"The part runs around $230, $240… I just wanted to call before we put it in, like I said."
That was most definitely not what he said. Not only that, my Jeep wasn't ready. They had not yet started the work requested and the dealership would surely charge me for diagnostics to define a problem I already knew.
I hate the dealership.
Tag:
Jeep Car Repairs Dealership Mechanics Plans